Company Policies

The Gator Blinds staff want your experience to be a pleasant one, so please take the time to read through our terms and conditions. This information is provided to prevent any complications regarding your order, now or in the future. Although every effort has been made to clarify the information we require from you the customer, and the service you should expect from us, there is always room for improvement. Suggestions to better your Gator Blinds shopping experience will always, and gladly, be accepted.

The Importance of Proper Window Measurements:
Accurate measurements are crucial. The vast majority of the products we offer are Custom Made and Cannot be returned due to incorrect measurements. Should an error on your part occur, we will be here to assist you with having the error corrected, or if necessary, the product remade. Please follow our "How to Measure Instructions" very carefully. And, when you are certain your measurements are correct, measure again! Should you have any questions, please feel free to call us for assistance.

INSIDE MOUNT WINDOW TREATMENTS "Inside Mount" window treatments fit inside the window frame or opening. Deductions, allowing for the precise fit, and function are automatically taken by the factory. These deductions may vary by type of treatment selected and/or factory of manufacture. So please, DO NOT take any deductions of your own. Please give us the actual, exact measurements of your opening down to the 1/8 of an inch.

OUTSIDE MOUNT WINDOW TREATMENTS "Outside Mount" means the treatment extends beyond the sides, above the top , and sometimes below the actual opening. The factory does not change the measurements for outside mounted items. Therefore, you will need to determine the finished size you need (excluding roller shades). Submit the size of the blind, NOT the size of the window. Please consider the following:

Standard sliding glass doors, and windows being covered with floor length treatments require additions be made to the actual size so they extend beyond the sides and above the top of the opening, only.

Openings in french doors, or windows that are not being covered with a floor length treatment, require that width and length be added to the actual opening sizes. This to allow the completed treatment to extend above, below and beyond each side of the opening.

An outside mount for a window with a sill extending more than 3/4 of an inch into the room, from the wall, may require measurements be taken from the sill up. Therefore additions to the actual measurements, would be made only to extend the treatment beyond the sides, and above the top of the opening.

Personal Information
SECURITY
All information submitted is processed through our secure server utilizing Secure Socket Layer (SSL) technology encrypting all your personal information for travel across the Internet. If you would feel more comfortable placing your with a Customer Service Representative, please call the number listed at the top of the homepage.

CONFIDENTIALITY
All personal information we receive remains confidential and will be never shared with others not directly involved with the completion of your order.



Accuracy of Sample Images:
COLOR ACCURACY Despite every effort to accurately duplicate each product's color when scanned to our website, actual colors may vary. Due to monitor and/or video card differences, subtle variations in color and surface texture may not be fully revealed. Again, these are custom products and CANNOT be returned. Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable. If exact color matches are required, please choose the in home consultation option and a Gator Blinds sales representative will bring the actual samples of the product to your home for inspection.

PLEASE NOTE: Slight variations might occur between the sample and the finished product. These run to run dye lot variations are common to the manufacturing process, and within industry tolerances. They are not defects. Due to these variations we recommend that when identical products and colors are to used for more than one opening, that they all be ordered at the same time. Gator Blinds cannot be responsible for dye lot variances.

BACK LIGHTING OF FABRICS "Back lighting" is the effect seen when light filters through translucent type fabrics from behind, such as outside daylight. Our catalogue images cannot display the effect of back lighting, which may soften colors and highlight fabric textures. Gator Blinds cannot be responsible for color variances due to back lighting.

PLEASE NOTE: Most items are manufactured with color coordinated components. Color coordinated products use components that are similar in color but, not always exact in color. In addition, neutral colored head and/or bottom rails may be used in conjunction with color coordinated strip inserts. Exact color matches between tassels, strings and other blind and shade parts are rarely possible due to the extensive amount of colors offered for the primary components (slats, fabrics, louvers, etc.). Designer selected complementary, coordinated color matches assure you that whatever product you select has a finished look. Should you have specific concerns, please call or email our Customer Service department using the contact information listed at the top of website.

Disclaimer for Bamboo Shades:
Genuine Bamboo Shades may vary dramatically in color and pattern due to conditions such as soil make-up, the time of year harvesting takes place, and/or drying conditions. Colors can range from a somewhat vivid greenish tint, through yellowish shades, then on to more muted brown tones. Samples are to primarily provide customers an idea of the product’s overall appearance. Therefore a guarantee of color cannot be made and Gator Blinds cannot be responsible for these variances.
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Order Changes or Cancellations
Order Changes Policy:
You have up to 24 hours after the order is placed to make any changes. Once that period has passed it's normal for production to have begun. Changes, if possible, after the 24 hour period will incur an additional fee determined by the degree of production already completed. If your product(s) have been completed they cannot be changed. If you order on-line, please review your "Order Confirmation Email, or Fax, immediately upon receipt to avoid any problems.

Cancellation/Return Policy:
Since ALL products purchased through Gator Blinds are custom made to order they can not be resold in the normal course of business and therefore can not be returned for any reason.

Due to the custom nature of our products, your credit card will be charged for the total sales price, sales tax (applicable only if shipping within Florida) and shipping (if any), once the order has been placed.

Please review the Order Confirmation that is emailed immediately after your order has been placed, and check it for any errors. It is your responsibility to verify all sizes, products and colors prior to production.

Discontinued or Out of Stock Items
Gator Blinds makes every effort to remove items from our site immediately upon notification that they have been discontinued, or to notify the customer of an out of stock item before ordering. However it's not uncommon for us to be informed of these issues only when we forward customer orders to the manufacturer. Therefore, Gator Blinds disclaims any responsibility for any damages incurred by delays due to circumstances beyond our control.

Sales Tax
Gator Blinds is a Florida based Corporation and is therefore required to collect 6.25% sales tax on all orders shipped within Florida.

Payment Options
Due to the custom nature of our products we require full payment at the time of order placement. We accept Visa, MasterCard, Discover and Pay Pal through our website and over the phone. We will also accept cash and checks if Gator Blinds comes to your home for an in-home estimate. If you choose to mail your payment in to our office please see below-

Cashier's Check, Personal Checks and Money Orders must be received by our office before your order can be processed. All personal checks will delay your order by 3-5 business days until the check clears.

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Dispute Resolution
If we cannot resolve a dispute regarding the application of GatorBlinds.Net's Ordering, Shipping and/or Measuring Policies to your order, the dispute will be settled by one arbitrator in binding arbitration pursuant to the rules of the American Arbitration Association. Arbitration shall be filed in Gainesville, Florida and the hearing relating to said arbitration shall be held at a mutually agreeable location within Alachua County, Florida. The arbitrator will apply United States law and will award the substantially prevailing party its costs and reasonable attorneys fees.

Applicable Law
This site was created and is controlled by GatorBlinds.Net, Inc. in the State of Florida, United States of America. Therefore, the laws of the State of Florida will govern these terms, conditions and disclaimers without giving effect to any principles of conflicts of law. We reserve the right to make changes to our website, and our terms, conditions and disclaimers.

Child Safety
To avoid possible injury or stragulation from the cords on certain blinds and shades, please keep the all cords out of the reach of small children.

Safety Options:
• Tie the cord to itself;
• Small clamp or clothes pin;
• Cord Cleat - Available upon request for most product;
• Tie Down Devices - These come standard with some products such as verticals, sun shades, window shading. etc.

Thank you for shopping at Gator Blinds!

Window Covering Child Safety

When window cords are within reach, young children may become entangled and accidentally strangle. Children and window cords don't mix. When window cords are accessible to small children, these seemingly harmless products may become strangulation hazards.This is especially important with older window coverings that may not meet the latest national standard for windowcord safety.

The Window Covering Safety Council (WCSC) is dedicated to providing consumer information and educational materials on window-cord safety. We also offer consumers free retrofit devices for addressing potential cord hazards on older window treatments.

The Window Covering Safety Council urges you to check all areas of your home for potential window cord hazards. Replace or retrofit blinds, shades and draperies purchased before 2001 with today's safer products.

And remember to always follow these basic window-cord safety rules:

Install cordless window coverings in children’s bedrooms and play areas. Replace window blinds, corded shades and draperies manufactured before 2001 with today’s safer products.

Move all cribs, beds, furniture and toys away from windows and window cords, preferably to another wall.

Keep all window pull cords and inner lift cords out of the reach of children. Make sure that tasseled pull cords are short and continuous-loop cords are permanently anchored to the floor or wall. Make sure cord stops are properly installed and adjusted to limit movement of inner lift cords.

Lock cords into position whenever horizontal blinds or shades are lowered, including when they come to rest on a windowsill.

For more information and child safety tips please see:

http://www.windowcoverings.org/

Gator blinds cares about your childrens safety when it comes to window treatments. Please call Gator Blinds if you have any safety concerns with any of their blinds, shades or shutters.

Gator Blinds 110% Best Price Guarantee

If you live in Gainesville, Lake City, Ocala Florida or other areas of North Central Florida including Alachua County, Marion County and Columbia County, Gator Custom Blinds can offer you the best price on blinds in the area. Gator Custom Blinds is so sure they have the best price on custom window treatments that they offer a 110% best price guarantee.

If you do find a better price on the same brand and type of blind, Gator Custom Blinds will match that price plus give you an additional 10% off the difference in price. That's our 110% best price guarantee!

We have the best price one Prestige blinds in Gainesville, Prestige blinds in Ocala and Prestige blinds in Lake City as well as Prestige blinds in Florida.

We have the best price one Graber blinds in Gainesville, Graber blinds in Ocala and Graber blinds in Lake City as well as Graber blinds in Florida.

We have the best price one Hunter Douglas blinds in Gainesville, Hunter Douglas blinds in Ocala and Hunter Douglas blinds in Lake City as well as Hunter Douglas blinds in Florida.

We have the best price one Levolor blinds in Gainesville, Levolor blinds in Ocala and Levolor blinds in Lake City as well as Levolor blinds in Florida.

We have the best price one Bali blinds in Gainesville, Bali blinds in Ocala and Bali blinds in Lake City as well as Bali blinds in Florida.

We have the best price one Century blinds in Gainesville, Century blinds in Ocala and Century blinds in Lake City as well as Century blinds in Florida.

We have the best price one Royal blinds in Gainesville, Royal blinds in Ocala and Royal blinds in Lake City as well as Royal blinds in Florida.

We have the best price one custom blinds in Gainesville, custom blinds in Ocala and custom blinds in Lake City as well as custom blinds in Florida.

For blinds in Gainesville, blinds in Ocala or blinds in Lake City think Gator Custom Blinds home of the 110% price guarantee!

Blinds in Haile Plantation Gainesville

If you have bought a new home in Haile Plantation in Gainesville or you are thinking of buying a home in Haile Plantation Gainesville you will want to call Gator Custom Blinds for all your window treatment needs. Don't trust your new Haile Plantation home to just anyone, Gator Custom Blinds is a local Gainesville blinds company with over 20 years experience in the window blinds business.

Haile Plantation is a community with a wide assortment of homes from many of Gainesville's top builders such as Shannon Homes of Gainesville, Robinshore, Inc, Jeffrey M. Wilde Builder, Tommy Waters Homes, Barry Bullard Homes, E. G. Gonzalez Custom Homes, Paul McArthur Homes, Thomas W. Hunt Inc, and many other fine builders.